Feltwell Lodge

Lodge Road, Feltwell, Thetford, Norfolk, IP26 4DR

07786255811

Care Type

Residential Care

CQC rating published

14 January 2023

Provider

Suffolk Serenity Living Limited

Beds

45 beds

How this home compares nearby

Of 4 care homes for older people within 10 miles, 2 are rated higher by CQC, 2 are the same and none are lower.

1 of these nearby homes has been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementJan 2023

First inspected by CQC in 2023, rated Requires Improvement.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Suffolk Serenity Living Limited, which runs 5 care homes in England: 1 rated Good, 1 Requires Improvement and 3 not yet rated.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Feltwell Lodge

Feltwell Lodge is a 45-bed residential care home located on Lodge Road in Feltwell, a village near Thetford in Norfolk. The home is operated by Suffolk Serenity Living Limited and provides care for older people and those living with dementia.

The Care Quality Commission last inspected the home in January 2023 and rated it as Requires Improvement. This means the home did not meet all standards expected at that time and was identified as needing further development in certain areas.

The home's size makes it a medium-capacity facility within the care home sector. Its location in rural Norfolk means it serves the local community in the Feltwell area, which may be relevant depending on family proximity and accessibility preferences.

Specialist Care

DementiaOlder people

5 Questions to Ask on Your Visit

When visiting Feltwell Lodge, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Feltwell Lodge, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Feltwell Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees