Royal Mencap Society - Woodlands Residential Home

51a Elm Road, Thetford, IP24 3HL

01842762086

Care Type

Residential Care

Inspection date

11 July 2019

Provider

Royal Mencap Society

Beds

8 beds

Rating history

Requires ImprovementMar 2016
Requires ImprovementMay 2017
Requires ImprovementJul 2018
GoodJul 2019

Improved from Requires Improvement to Good in 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Royal Mencap Society, which runs 25 care homes in England: 1 rated Outstanding, 23 Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Royal Mencap Society - Woodlands Residential Home

Woodlands Residential Home, run by Royal Mencap Society, is a residential care home in Norfolk for people with learning disabilities. Details of the CQC's most recent findings on the service are set out below.

Woodlands provides residential care for up to eight people with learning disabilities in a spacious, ground-floor bungalow located near Thetford town centre. At the time of inspection, six people were using the service. The home is designed to support residents in living full, meaningful lives with control and choice over their daily activities.

Staff work to help people achieve the best possible outcomes in a supportive environment that values independence and community inclusion.

Source: CQC inspection report, 31 July 2019

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · IP24 3HL

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 31 July 2019. Latest inspection date recorded: 11 July 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Royal Mencap Society - Woodlands Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Royal Mencap Society - Woodlands Residential Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Royal Mencap Society - Woodlands Residential Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Royal Mencap Society - Woodlands Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees