Wings

17 The Grove, Beck Row, Mildenhall, Suffolk, IP28 8DP

01638583934

Care Type

Residential Care

Inspection date

5 April 2022

Provider

Accomplish Group Limited

Beds

6 beds

Rating history

GoodDec 2015
GoodMay 2017
Requires ImprovementApr 2020
Requires ImprovementJun 2022

Rating dropped from Good to Requires Improvement in 2020.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Accomplish Group Limited, which runs 26 care homes in England: 1 rated Outstanding, 21 Good, 3 Requires Improvement and 1 not yet rated.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Wings

Wings is a residential care home in Suffolk, offering a small and personal setting where adults can feel genuinely at home. With just a handful of residents, the team has the opportunity to build real relationships and provide care that feels individual rather than institutional. Families looking into options in this part of Suffolk will find a home that aims to create a warm and supportive environment for the people who live there.

Wings is a residential care home providing personal care to up to six adults with learning disabilities, autism, mental health conditions, physical disabilities and older people. The bungalow has single bedrooms with shared bathrooms and an enclosed garden. The service is located in a rural area, which presents challenges for accessing the community.

During the inspection, staff shortages and lack of drivers meant people were not consistently able to access planned daytime activities, leading to disappointment and frustration for residents. The home was unable to demonstrate how it was meeting key principles around supporting people to access their local communities and activities that enhance their independence and wellbeing.

Source: CQC inspection report, 21 June 2022

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · IP28 8DP

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 21 June 2022. Latest inspection date recorded: 5 April 2022.

Safe: Requires improvement
EffectivePublished 1 April 2020: Requires improvement
CaringPublished 1 April 2020: Good
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Wings's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Wings, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Wings, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Wings's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees