Falstone Manor

Cliffe Park, Whitburn Road, Roker, Sunderland, Tyne and Wear, SR6 9NQ

01915496699

Care Type

Nursing Care

Inspection date

18 February 2021

Provider

HC-One Limited

Beds

51 beds

About Falstone Manor

Falstone Manor is a nursing home in Sunderland, providing personal and nursing care, including support for people living with dementia. The CQC's most recent findings on the home are set out below.

Falstone Manor provides personal and nursing care for up to 51 people, including those living with dementia. At inspection, 36 people were resident at the home. Residents felt safe and spoke highly of staff and management, with one person noting that staff were "always there and are excellent" and available for conversation.

The service had embedded strong infection control processes, with staff following government guidance and wearing appropriate PPE. Staff and visitors had temperature checks and completed risk assessments, while staff and residents participated in regular COVID-19 testing programmes. There were sufficient staff to meet residents' needs, and people were supported to access a range of one-to-one and group activities within the home according to their preferences.

Source: CQC inspection report, 13 May 2021

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 51 places — this is not a vacancy count
Registration checked: Registered · SR6 9NQ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 10 December 2019. Latest inspection date recorded: 18 February 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Falstone Manor's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Falstone Manor, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Falstone Manor, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Falstone Manor's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees