Falstone Court

Cliffe Park, Whitburn Road, Roker, Sunderland, Tyne and Wear, SR6 9NQ

01915483239

Care Type

Nursing Care

Inspection date

28 October 2020

Provider

HC-One Limited

Beds

40 beds

About Falstone Court

Falstone Court is a nursing care home in Sunderland, providing care and accommodation for people including those living with dementia. Further details from the Care Quality Commission's most recent inspection are set out below.

This 40-bed nursing and residential care home provides accommodation for people including those living with dementia. At the time of inspection, 29 people were resident at the service. The home had implemented comprehensive infection control measures including temperature checks, PPE protocols, enhanced cleaning schedules, and additional staff facilities to support social distancing.

Staffing levels were safe with consistent continuity of care provided by permanent staff, with nursing agency staff ringfenced to the service and included in regular testing programmes.

The service facilitated outdoor visits safely and supported people to maintain regular contact with family members through video and telephone calls, with plans to further improve visiting arrangements during winter months. Relatives gave extremely positive feedback about the safety and quality of care their loved ones received. Infection control audits, additional training for staff, and ongoing support systems were in place to maintain standards.

Source: CQC inspection report, 19 November 2020

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 40 places — this is not a vacancy count
Registration checked: Registered · SR6 9NQ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 24 May 2019. Latest inspection date recorded: 28 October 2020.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Outstanding
Well-led: Good

Read Falstone Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Falstone Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Falstone Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Falstone Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees