Eros Crescent

66 Eros Crescent, Birches Head, Stoke On Trent, Staffordshire, ST1 6RN

01782204008

Care Type

Residential Care

Inspection date

24 February 2020

Provider

Selborne Care Limited

Beds

4 beds

Rating history

GoodSept 2017
GoodApr 2020

Rated Good at every inspection since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Selborne Care Limited, which runs 7 care homes in England: 6 rated Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Eros Crescent

Eros Crescent is a residential care home in Stoke-on-Trent, providing support to people with learning disabilities and mental health needs. The findings below set out what the CQC observed on inspection.

Eros Crescent is a residential care home providing personal and nursing care to four people with learning disabilities and/or mental health needs. The service focuses on enabling people to live meaningful lives with control, choice, and independence, offering planned and person-centred support tailored to individual needs.

Inspectors found that people were protected from abuse with safety risks assessed and managed through specific plans. The home maintained adequate staffing levels with appropriate recruitment checks, and staff received relevant training and support. Medicines were administered as prescribed, and infection control measures were in place.

Care plans were developed based on individual assessments, and incident management systems allowed the home to learn from events. The service supported residents to maintain healthy diets and facilitated access to health professionals when needed.

Source: CQC inspection report, 10 April 2020

Specialist Care

Learning disabilitiesMental healthPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · ST1 6RN

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 10 April 2020. Latest inspection date recorded: 24 February 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Eros Crescent's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Eros Crescent, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Eros Crescent, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Eros Crescent's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees