Choices Housing Association Limited - 60 Holdcroft Road

The service has sufficient staffing to support people safely, with staff who are properly recruited and have the skills needed to provide effective care. The provider was recommended to review contingency plans for managing staff absences. People are supported by caring and kind staff who respect their dignity and privacy while promoting their choices in understandable ways. Residents have access to community activities and opportunities to pursue their interests, with information provided in formats accessible to them.