Emily Jackson House

Emily Jackson House provides personal care and support, with the CQC assessment focusing on how safely, responsively and effectively the service is run and led. The home's rating has improved to good, with inspectors finding that safeguarding processes were understood by staff and risks to people's health and welfare were properly assessed and managed. Staffing levels were sufficient and recruited safely.

People and relatives spoke positively about their care, feeling safe and well supported. Independence, privacy and dignity were respected, and people felt involved and confident raising concerns. Staff worked closely with health professionals, and regular checks helped drive ongoing improvements.