England

Ellerslie HouseHampshire

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

Ellerslie House

72 Down End Road, Fareham, PO16 8TS

01329233448

Care Type

Residential Care

Assessment date

7 October 2024

Provider

Albany Care (Portchester) Ltd

Beds

6 beds

Rating history

Requires ImprovementJan 2022
Requires ImprovementAug 2022
GoodDec 2024

Improved from Requires Improvement to Good in 2024.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Albany Care (Portchester) Ltd runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Ellerslie House

Ellerslie House is a residential care home in Hampshire, providing support for people with a learning disability and autistic people. The findings below set out what CQC's most recent inspection found.

Ellerslie House provides support for people with a learning disability and autistic people. The CQC rated the service good, an improvement on its previous requires improvement rating. Inspectors found people were involved in planning their own care, risks were well managed, and information was shared in accessible ways to support choice.

Staff were described as kind and person-centred, and felt valued and supported through supervision. Relatives reported recent improvements, including new activities such as bike riding, football clubs and outings. Leaders showed a positive, open culture, though inspectors noted responsiveness still required improvement.

Source: CQC assessment, 20 December 2024

Specialist Care

Learning disabilitiesMental healthSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · PO16 8TS

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 20 December 2024. Assessment date recorded: 7 October 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 20 December 2024. References to “we” mean CQC. It describes findings at that time.

We carried out our assessment: 14 October 2024 to 11 November 2024. At our last inspection on 4 April 2023 the service was rated as requires improvement, at this assessment we found improvements had been made and the rating of the service has changed to good. We assessed the service against “Right support, right care, right culture” guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, choices, dignity, independence and good access to local communities that most people take for granted. Right support: People were involved in assessments of their needs. People were proactively supported to meet their own aims, ambitions and interests. Risks were assessed to help keep people safe. People were given information in an accessible way to support choice and decision-making. Right care: Care was person-centred and staff protected people’s dignity and treated people kindly and with respect. Staff told us they were valued and supported in their roles, through supervisions and team meetings. This helped them meet people’s needs. Right culture: Improvements were being made in the systems for oversight and governance, as part of the continuous development of the service. There was a positive and open culture. Leaders worked well in partnership with other professionals to deliver good outcomes.

Safe: Good
Effective: Good
Caring: Good
Responsive: Requires Improvement
Well-led: Good

Questions prompted by these ratings

Responsive: How are care plans, activities and complaints adapted to each resident?

These are questions for your visit, not a claim about conditions today.

Read Ellerslie House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ellerslie House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Ellerslie House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Ellerslie House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees