Eldon House Residential Home

Eldon House provides care and accommodation for up to 20 people, some with dementia. At the time of inspection, 15 people were living there. The service had safeguarding processes in place to protect residents from abuse, with risks assessed and guidance provided to staff.

Medicines were safely managed, and infection control measures included regular COVID-19 testing and enhanced cleaning protocols. The home maintained appropriate staffing levels and had robust recruitment procedures to ensure staff suitability.

People living at the service were relaxed and comfortable with staff, readily asking for help when needed. The home was undergoing environmental improvements, though the service was still working to complete decoration updates and replace furniture and flooring.