Eco Nights

1A Limetree Avenue, Benfleet, Essex, SS7 5AA

01702334080

Care Type

Residential Care

Assessment date

18 June 2024

Provider

Eco Wings & Nights Limited

Beds

6 beds

About Eco Nights

Eco Nights is a residential respite service in Essex, providing accommodation and personal care for younger people with a learning disability and/or autism. Details of the most recent CQC findings are set out below.

Eco Nights is a respite service offering accommodation and personal care for up to six younger people with a learning disability and/or autism. The CQC found staff remained caring and attentive, with people and relatives happy with support and confident that there was enough staff to meet needs. Relatives said they were involved in decisions and that their family members were happy using the service.

However, inspectors found the premises were not being kept clean and well-maintained, and identified shortfalls in medicines management and oversight. This led to two breaches of regulation, covering safe care and treatment and governance, although an earlier safeguarding breach had since been resolved. The home's rating has moved from outstanding for caring at the previous inspection to requiring improvement overall.

Source: CQC assessment, 20 September 2024

Specialist Care

Learning disabilitiesPhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · SS7 5AA

Registered care categories

Caring for adults under 65 yrs; Caring for children; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 20 September 2024. Assessment date recorded: 18 June 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 20 September 2024. References to “we” mean CQC. It describes findings at that time.

Date of assessment 07 August to 29 August 2024. Eco Nights is a respite service providing accommodation and personal care for up to six younger people who have a learning disability and/or living with autism. At the time of our inspection there were 6 people using the service. We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. Prior to this assessment, we received concerns about staff interaction, medicines and best interest processes. As a result, we undertook a focused assessment to review 19 quality statements under the safe, effective, caring, responsive and well-led key questions. At the previous comprehensive inspection in 2019, the rating for caring was outstanding. However, at this assessment, the service had not sustained the standards they had achieved at the previous inspection. We found people and relatives were happy with the care and staff remained very caring, however, people were not being supported in a clean and well-maintained environment. Whilst we found some improvement since the previous focused inspection in 2022, we still found concerns with the cleanliness and safety of the environment, medicines and oversight. At the previous focused inspection, the provider was in breach of regulation 13 safeguarding. At this assessment improvements had been made and the provider was no longer in breach of this regulation. However, we found 2 breaches of the regulations in relation to safe care and treatment and governance. The service had a registered manager and an onsite manager.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Eco Nights's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Eco Nights, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Eco Nights, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Eco Nights's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees