Eastham

Eastham is a care home providing accommodation, nursing and personal care for up to 25 people, with 16 people living there at the time of assessment. Inspectors carried out a focused review after concerns were raised about staffing and governance, looking at safety, responsiveness and leadership. The home remains rated Good overall.

People said they felt safe, involved in their care and supported well by kind, caring staff. Feedback on staffing levels was mixed, though a newly registered manager was already making changes to address this. Responsiveness had slipped since an earlier outstanding rating, with more work needed to fully meet people's social and emotional needs, but minor medicines issues were dealt with promptly.