England

Docking HouseNorfolk

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

Docking House

Station Road, Docking, Kings Lynn, Norfolk, PE31 8LS

01485518243

Care Type

Residential Care

Inspection date

6 August 2019

Provider

ARMSCARE Limited

Beds

39 beds

How this home compares nearby

Of 11 care homes for older people within 10 miles, 1 is rated higher by CQC, 6 are the same and 4 are lower.

10 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodOct 2014
Requires ImprovementDec 2016
Requires ImprovementFeb 2018
Requires ImprovementAug 2018
GoodSept 2019

Improved from Requires Improvement to Good in 2019. CQC has rated this home 5 times since 2014.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by ARMSCARE Limited, which runs 6 care homes in England: 4 rated Good and 2 Requires Improvement.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Docking House

Docking House is a residential care home in Norfolk, providing personal care and accommodation for people, most of whom are living with dementia. Further detail on how the home performs is set out in the CQC findings below.

Docking House provides personal care and accommodation for up to 39 people, most living with dementia. At the time of inspection, 36 residents were being supported in one adapted building. The home maintains adequate staffing levels to ensure people remain safe and receive timely care.

The environment is safe with appropriate equipment available, and staff manage medicines safely. Staff have received relevant training and support, and the home has established positive links with healthcare professionals to promote residents' wellbeing and manage their health effectively.

Staff treat residents with kindness and dignity, respecting their individuality and supporting them to make choices about their lives. The service operates in line with the Mental Capacity Act 2005, with staff seeking consent before providing care and ensuring people are supported in the least restrictive way possible. Residents' records clearly identify their individual support needs and preferences, enabling staff to deliver personalised care that promotes their wellbeing and independence.

Source: CQC inspection report, 12 September 2019

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 39 places — this is not a vacancy count
Registration checked: Registered · PE31 8LS

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 12 September 2019. Latest inspection date recorded: 6 August 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Docking House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Docking House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Docking House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Docking House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees