Gorselands Residential Home

25 Sandringham Road, Hunstanton, Norfolk, PE36 5DP

01485532580

Care Type

Residential Care

Inspection date

20 February 2020

Provider

Cieves Limited

Beds

21 beds

About Gorselands Residential Home

Gorselands Residential Home brings a sense of warmth and familiarity to care in Norfolk, offering families a place where their loved ones can feel genuinely at home. The team here understands how significant this decision is, and they work to ensure residents feel comfortable, respected, and well looked after from the moment they arrive.

This residential care home provides personal care for up to 21 older people, some living with dementia. The large period property has communal areas and bedrooms across two floors with a lift to the upper level. At the time of inspection, 16 people were using the service.

Since the previous inspection, the provider and registered manager had reviewed systems and procedures, with clear evidence of improvement throughout. People who had capacity had consented to their care, though records for those without capacity required further review to ensure they aligned with best practice. The provider subsequently completed a comprehensive review of these records to protect residents' rights.

While risks had been reviewed since the last inspection, some environmental hazards remained unassessed and unmitigated. The environment was not always suitable for people living with dementia, particularly those whose condition was likely to deteriorate.

Source: CQC inspection report, 9 April 2020

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 21 places — this is not a vacancy count
Registration checked: Registered · PE36 5DP

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 9 April 2020. Latest inspection date recorded: 20 February 2020.

Safe: Requires improvement
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Gorselands Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Gorselands Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Gorselands Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Gorselands Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees