Dimensions Fountain House Innox Lane

The following is CQC's published account of its assessment, published 21 August 2024. References to “we” mean CQC. It describes findings at that time.

Date of assessment 22 March to 24 April 2024. Dimensions Fountain House Innox Lane is registered to provide accommodation for up to eight people who require personal care. At the time of our assessment, there were eight people living at the service. The people who live at the service have learning disabilities and profound physical needs. The assessment was prompted in part by notification of an incident following which a person using the service required hospital admission. This incident was subject to further investigation by CQC as to whether any regulatory action should be taken. As a result, this assessment did not examine the circumstances of the incident. However, the information shared with CQC about the incident indicated potential concerns about the management of risk of unsafe medicines management. This assessment examined those risks. During our assessment, we found people were mostly supported safely. We found some concerns in relation to people’s care and support records, including medical records. We received positive feedback from staff and relatives about the management of the service, but found some audits were not always effective in identifying areas for improvement.