England

Diamond HouseLeicester

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Diamond House

80 Bewcastle Grove, Leicester, LE4 2JW

Care Type

Residential Care

Inspection date

12 April 2023

Provider

Minster Care Management Limited

Beds

74 beds

How this home compares nearby

Of 62 care homes for older people within 5 miles, 53 are rated higher by CQC, 9 are the same and none are lower.

27 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMay 2015
OutstandingAug 2017
GoodMar 2020
Requires ImprovementJul 2022
Requires ImprovementMay 2023

Rating dropped from Good to Requires Improvement in 2022. CQC has rated this home 5 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Minster Care Management Limited, which runs 33 care homes in England: 18 rated Good, 8 Requires Improvement and 7 not yet rated.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Diamond House

Diamond House is a care home in Leicester, offering families a familiar and friendly environment where their loved ones can feel at home. The dedicated team works to ensure each resident is treated as an individual, with care and kindness at the heart of daily life. For families exploring care options in the Leicester area, Diamond House aims to provide a supportive community where residents can settle in and feel genuinely looked after.

Diamond House is a residential care home accommodating 74 people across two separate buildings with adapted facilities, providing support to people with physical disabilities and those living with dementia. At inspection, 64 people were using the service.

The home's systems for assessing and monitoring quality and risks had been improved but remained insufficiently robust in some areas. Inspectors identified that cleanliness and hygiene in parts of the service required improvement, though immediate actions were taken to address these concerns.

Source: CQC inspection report, 11 May 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 74 places — this is not a vacancy count
Registration checked: Registered · LE4 2JW

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 11 May 2023. Latest inspection date recorded: 12 April 2023.

Safe: Requires improvement
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Diamond House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Diamond House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Diamond House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Diamond House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees