Denison House Care Home

The following is CQC's published account of its assessment, published 15 October 2024. References to “we” mean CQC. It describes findings at that time.

Denison House Care Home is a care home providing accommodation for adults with dementia, mental health conditions, and physical disabilities who require nursing or personal care. The service can support up to 31 people. At the time of our assessment there were 26 people receiving a service. We previously completed a targeted inspection under our old methodology on 28 January 2022 when we assessed infection prevention and control. No change to the overall rating of Good was made during that inspection. We completed this responsive assessment under our new methodology. The assessment was prompted in part due to concerns received about the safe care and treatment of people. A decision was made for us to assess and examine those risks. This inspection was completed by 2 inspectors, 1 medicine inspector, and 1 Expert by Experience. We visited the service on 2 and 8 July 2024. We spoke with 7 people who lived at the home and 6 relatives. We spoke with 6 staff including care, and senior staff, the acting manager, and deputy manager. We received feedback from 1 health professional. We found the service had deteriorated. We identified 2 breaches of regulation associated with good governance, premises and equipment. Other areas requiring improvement were found in the management of people’s medicines and associated person centred care. At the time of our inspection there was a manager in post who had submitted their application to register with the CQC. We have asked the provider for an action plan in response to the concerns found at this assessment.