Denehurst Nursing Home

Denehurst Nursing Home provides accommodation for up to 37 older people and those living with dementia, with 36 residents at the time of inspection. The registered manager has made significant improvements to the home's operations since taking post. Staff reported that staffing levels are now appropriate, communication has become easier, and overall morale has improved. The manager is currently sourcing a better electronic care record system to further enhance service delivery.

Residents told inspectors that staff were caring and they felt safe. Observations of staff interactions confirmed that care and support were delivered with kindness and compassion. Staff described positive changes in the working environment and how their concerns are now being considered by management.