Deer Lodge

22 Sandy Lane, Teddington, Middlesex, TW11 0DR

02089433013

Care Type

Residential Care

Inspection date

15 November 2022

Provider

Starcourt Construction Ltd

Beds

14 beds

About Deer Lodge

Deer Lodge is a residential care home in Richmond upon Thames, providing care for older people, including those living with dementia. Details of the CQC's most recent findings are set out below.

Deer Lodge accommodates up to 14 older people, including those with dementia diagnoses. The service was operating at full capacity during inspection. Residents and their relatives described the home as a safe environment where staff provide attentive care and understand safeguarding procedures.

There are sufficient staffed members employed following robust recruitment practices, and individual risk assessments identify appropriate safety measures. Staff receive training to safely support people with their medicines, and the home maintains appropriate infection control procedures. Family and friends are welcomed to visit.

Source: CQC inspection report, 15 December 2022

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 14 places — this is not a vacancy count
Registration checked: Registered · TW11 0DR

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 15 December 2022. Latest inspection date recorded: 15 November 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Deer Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Deer Lodge, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Deer Lodge, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Deer Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees