Dalemead Care Home Limited

The following is CQC's published account of its assessment, published 24 June 2025. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 24 April 2025 to 09 May 2025.

Dalemead Care Home is a care home providing residential care for up to 49 people. At the time of our inspection, there were 45 older people using the service, the majority of whom were living with dementia.This was a focused inspection, prompted by concerns around management of the home, and as such, six quality statements were assessed. These looked at staffing, safeguarding, managing risk, independence, choice and control, equity experience in outcome, and capable and inclusive leadership.

For those key questions not inspected, we used the ratings awarded at their last inspection to calculate the overall rating. Based on the findings of this assessment the service has been rated Good. However, we found the service needed to improve how it monitored staff training and its understanding of when to submit statutory notifications to the CQC.

The provider supported people to have choice, control and independence. People were supported by staff to pursue their interests. People received kind and compassionate care. Staff protected and respected people’s privacy and dignity. They understood and responded to their individual needs. Staff used different forms of communication to help make sure people understood them and could make choices. People received good quality care, support and treatment from trained staff and specialists. Staff involved the person, their families and other professionals as appropriate.