Nightingale House

10 Strafford Road, Twickenham, Middlesex, TW1 3AE

02088921854

Care Type

Residential Care

Inspection date

28 October 2022

Provider

Nightingale Care Home Limited

Beds

21 beds

About Nightingale House

Nightingale House is a residential care home in Richmond upon Thames, offering nursing and personal care to older people, including those living with dementia. Further details from the CQC's most recent inspection are set out below.

Nightingale House provides nursing and personal care for up to 21 older people, including those with dementia, in a single building. At inspection, 17 people were using the service. People, relatives and staff described it as a safe place to live and work.

Risk assessments were regularly reviewed, enabling residents to take acceptable risks while remaining safe. The home appropriately recorded and investigated accidents, incidents and safeguarding concerns.

The home maintained sufficient staff numbers to meet people's needs. Staff were properly trained to administer medicines safely and prompt people to take them as prescribed. The home used appropriate personal protection measures to keep people safe.

Source: CQC inspection report, 30 November 2022

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 21 places — this is not a vacancy count
Registration checked: Registered · TW1 3AE

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 30 November 2022. Latest inspection date recorded: 28 October 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Nightingale House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Nightingale House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Nightingale House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Nightingale House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees