Crossways Nursing Home

Crossways Nursing Home provides personal and nursing care for 14 people in a single adapted building, with capacity for up to 18 residents living with dementia, physical disabilities, mental health needs or learning disabilities. The home offers ten single rooms and four shared rooms across two floors, with communal living, dining and kitchen areas available to residents.

The home maintains safe care practices with thorough risk assessments and measures in place to protect people's health and wellbeing. The environment is clean and tidy, medicines are managed safely, and incidents are reported and addressed appropriately. Staff support residents to make choices about their care using the least restrictive approaches, while ensuring their best interests are protected. People receive effective support that helps them achieve positive outcomes, including preventing skin damage and maintaining good nutrition and hydration. The service coordinates with healthcare providers to meet residents' needs. During the inspection, people appeared comfortable in the home's environment, laughing and joking with staff, and relatives expressed confidence in the care provided.