
Nursing Care
5 December 2019
Barchester Healthcare Homes Limited
66 beds
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Marnel Lodge provides personal and nursing care to 61 people aged 65 and over, the majority living with dementia. The home operates across two floors in one adapted building, with the upper floor specialising in care for people with more advanced dementia. Residents and relatives described the service as safe, with one person noting, "I know I am safe, the staff know what they are doing and look after me very well."
Staff demonstrated understanding of safeguarding concerns and appropriate reporting procedures. Risk assessments were in place and known to staff, who had undergone proper recruitment checks before employment. Medicines were administered appropriately, and incidents and accidents were thoroughly investigated. People achieved good outcomes due to well-trained staff who involved appropriate healthcare professionals in their care.
Source: CQC inspection report, 5 December 2019
Carter Drive, Basingstoke, Hampshire, RG24 9US
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