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Cromwell House Care HomeCambridgeshire

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Rated:Requires ImprovementNursing

Cromwell House Care Home

82 High street, Huntingdon, Cambridgeshire, PE29 3DP

01480411411

Care Type

Nursing Care

Inspection date

3 October 2023

Provider

Abbey Healthcare (Cromwell) Ltd

Beds

66 beds

Rating history

Requires ImprovementJun 2015
GoodApr 2016
GoodNov 2018
InadequateApr 2023
Requires ImprovementDec 2023

Improved from Inadequate to Requires Improvement in 2023. CQC has rated this home 5 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Abbey Healthcare (Cromwell) Ltd runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Cromwell House Care Home

Cromwell House Care Home brings together nursing care and a genuine sense of community in the Cambridgeshire countryside. Families looking for a place where their loved ones can feel comfortable and supported will find a team working hard to make that a reality. It is a home that takes its responsibilities seriously, with staff and management who are focused on continuing to grow and improve the care they provide.

Cromwell House Care Home provides nursing and personal care to up to 66 older people, some living with dementia. The service operates across three separate floors with adapted facilities. At inspection, 49 people were using the service.

Inspectors found extensive improvements had been made since the previous inspection, though ongoing reviews were needed to ensure these were fully embedded. The registered manager and nominated individual were committed to further developing the service.

However, inspectors identified areas requiring attention. People and their relatives reported they were not routinely involved in ongoing care planning discussions. The provider was recommended to review how people and families are engaged in this process.

Additionally, oversight and staff support systems need strengthening, particularly guidance available to staff when the registered manager is absent. The provider was advised to ensure robust processes and continued monitoring of systems remain in place.

Source: CQC inspection report, 2 December 2023

Specialist Care

DementiaLearning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 66 places — this is not a vacancy count
Registration checked: Registered · PE29 3DP

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 2 December 2023. Latest inspection date recorded: 3 October 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Cromwell House Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Cromwell House Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Cromwell House Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Cromwell House Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees