Primrose Hill Care Home

Thames Road, Huntingdon, Cambridgeshire, PE29 1QW

01480450099

Care Type

Nursing Care

Inspection date

22 August 2022

Provider

Abbey Healthcare (Huntingdon) Ltd

Beds

60 beds

About Primrose Hill Care Home

Primrose Hill Care Home brings nursing care to the Cambridgeshire community, offering families a place where their loved ones can feel at home. The team here understands how much it means to find the right environment for someone you care about, and that commitment to the people they support is at the heart of everything they do.

Primrose Hill Care Home provides nursing and personal care to older people and people living with dementia, with capacity for 60 residents. At the time of inspection, 50 people were using the service. While an action plan had been implemented to address areas for improvement, it had not been consistently followed.

This meant wound reassessments and dressings were not always completed as planned, and important care records including food and fluid intake and repositioning notes for those at risk of pressure ulcers were not always updated daily or reviewed by staff as required.

Residents reported feeling safe at the home, and staffing levels had been increased to allow staff more time to spend with people. Medicines were being administered as expected.

Source: CQC inspection report, 6 October 2022

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · PE29 1QW

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 6 October 2022. Latest inspection date recorded: 22 August 2022.

Safe: Requires improvement
EffectivePublished 31 August 2019: Good
CaringPublished 31 August 2019: Good
ResponsivePublished 31 August 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Primrose Hill Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Primrose Hill Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Primrose Hill Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Primrose Hill Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees