Consensus Support Services Limited - Shrewsbury

24 Main Road, Dorrington, Shrewsbury, SY5 7JW

01743719950

Care Type

Residential Care

Inspection date

15 May 2023

Provider

Consensus Support Services Limited

Beds

15 beds

Rating history

Requires ImprovementOct 2015
GoodNov 2016
GoodNov 2019
Requires ImprovementJul 2023

Rating dropped from Good to Requires Improvement in 2023. CQC has rated this home 4 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Consensus Support Services Limited, which runs 59 care homes in England: 5 rated Outstanding, 48 Good, 3 Requires Improvement and 3 not yet rated.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Consensus Support Services Limited - Shrewsbury

Consensus Support Services Limited - Shrewsbury calls the beautiful county of Shropshire home, offering families a reassuring sense of place in a part of England known for its warmth and community spirit. The team here is dedicated to creating a genuinely caring environment where residents feel safe, valued, and truly at home. For families exploring care options in the area, this is a service worth getting to know.

Consensus Support Services Limited - Shrewsbury provides personal care to up to 15 adults with learning disabilities and autism. At inspection, 14 people were using the service, which operates from two adjoining properties sharing a driveway. Both homes offer individual en-suite bedrooms and shared communal facilities.

Source: CQC inspection report, 4 July 2023

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 15 places — this is not a vacancy count
Registration checked: Registered · SY5 7JW

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 4 July 2023. Latest inspection date recorded: 15 May 2023.

Safe: Requires improvement
EffectivePublished 16 November 2019: Good
CaringPublished 16 November 2019: Good
ResponsivePublished 16 November 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Consensus Support Services Limited - Shrewsbury's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Consensus Support Services Limited - Shrewsbury, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Consensus Support Services Limited - Shrewsbury, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Consensus Support Services Limited - Shrewsbury's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees