Collingwood Court

Collingwood Court, in North Tyneside, provides accommodation and personal care for up to 63 older people, including those living with dementia. The CQC rated the home Outstanding overall, praising exceptionally warm, personalised care and strong, visible leadership from the registered manager. Inspectors found staff had a deep understanding of each person's history and preferences, and no safeguarding concerns were identified.

Medicines were generally well managed, with only minor recording issues promptly addressed, and staffing, though mixed in feedback, was found sufficient to meet people's needs. The environment was clean and well maintained despite some limitations on space and storage. Families and professionals gave overwhelmingly positive feedback, describing the home as a model of outstanding care.