Colliers Croft Care Home

The following is CQC's published account of its assessment, published 18 May 2026. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 10 March 2026 – 27 March 2026. Colliers Croft Care Home is a care home without nursing and provides accommodation and personal care for up to 62 people. At the time of the assessment 60 people were living at the home. We carried out a site visit to the home on 10 March 2026, with the remainder of the assessment being conducted offsite.

We assessed 33 quality statements from the key questions of safe, effective, caring, responsive and well-led. The overall rating is good.

People were provided with safe care and treatment. Risks to people were identified and monitored appropriately. However, some people’s care records required further guidance for staff on how to manage risks. Processes to analyse safety events were in place, meaning correct action taken to prevent further occurrences could be identified and actioned.

Although we were assured people received the care and support, they needed at the right time, some care monitoring records were not always completed appropriately. Medicines were managed safely and people received their medicines as and when they should.

Safety checks were in place to help ensure people lived in a safe and hygienic environment. The provider’s governance systems and processes helped to identify and remedy any shortfalls in practice. There were a wide range of meaningful activities for people which had a positive impact on their well-being. People’s relatives and significant others were made to feel welcome and able to visit without restriction.