Clifton Manor Nursing Home

The following is CQC's published account of its assessment, published 15 September 2026. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 17 to 24 August 2026.Clifton Manor Nursing Home is a nursing home, registered with the Care Quality Commission (CQC) to provide care to a maximum of 30 adults over 65 years with dementia. At the time of this assessment 29 people were living at the service. This assessment was carried out due to the length of time since the last rating.

The service provided an exceptionally high standard of care. Leaders had created a strong culture of inclusion, continuous learning and improvement, with a clear focus on ensuring care remained responsive to people’s changing needs. Risks were assessed and appropriately managed, with staff working effectively alongside healthcare professionals to achieve the best possible outcomes for people. Care was delivered in a holistic way, supporting people’s physical, emotional and social wellbeing.

Leaders demonstrated strong clinical and operational oversight and used information from audits, monitoring, incidents, outcomes and research to identify opportunities for improvement. Governance arrangements were robust and supported effective oversight of quality and safety. Learning was shared across the staff team and used to inform changes in practices. Leaders were knowledgeable, visible and committed to achieving positive outcomes for people.

The provider had a skilled and well-supported workforce. Leaders took a strategic approach to recruitment and development, with staff encouraged to develop their skills, share learning and reflect on their practice. The registered manager spoke highly of the staff team and recognised the important contribution they made to the service. They understood the staff were central to delivering high-quality care.

Overall, the service provided outstanding care, with leaders and staff working creatively to overcome barriers and develop opportunities that reflected people’s individual circumstances.