Broadgate Care Home

The following is CQC's published account of its assessment, published 20 November 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment visit, 14th October 2025. Further review of documents took place off site on 15th October 2025. Our Expert by Experience spoke by telephone, with relatives of people living at Broadgate on 15th October 2025.

Broadgate is a ‘care home’ providing nursing and personal care to older people, younger adults and people living with dementia. Broadgate is a purpose-built care home, set over two floors, with an accessible garden area. At the time of the assessment, the service was supporting 31 people with their personal care needs. The service is registered to support a maximum of 40 people. The service has a Registered Manager in post.

Broadgate Care Home was last rated requires improvement (published 25 July 2019).

The Registered Manager showed strong leadership qualities and had ensured the required improvements from our last visit had been embedded. Safety risks for people were managed robustly. The provider had reviewed their staffing and deployment and ensured there were sufficient staff to meet people’s needs. People were supported by skilled and knowledgeable staff, who were trained and assessed as competent. Staff understood people’s needs well and respected their wishes and feelings. People were protected from harm by a staff team who understood the importance of upholding robust safeguarding practices. The service had an ongoing refurbishment plan, which was enhancing the environment for everyone. The Registered Manager had developed a positive culture amongst the staff team, who felt able to speak up and feel heard.