Clifftop Care Home

The following is CQC's published account of its assessment, published 11 November 2024. References to “we” mean CQC. It describes findings at that time.

Clifftop Care Home is registered to provide care and support for up to 32 people. The home provides care for older adults, some of whom are living with dementia. At the time of this assessment, there were 28 people living at the home. This assessment was prompted by concerns about the standard of care and management within the home, however, following this assessment we were fully assured by the satisfaction of people and the arrangements in place to keep people safe. The assessment took place between 29 October and 4 November 2024. People received their medicines as prescribed, however, recording of safe storage of medicines and risks from topical creams was not always clear, the registered manager made improvements during the assessment, and we were assured by the changes made. People had risk assessments in place for all their care and support needs. Risk assessments were completed with people’s involvement and supported them to be as safe as possible. Environmental risk assessments and utility checks were in place and work was completed during the inspection to ensure the system for updating these checks was robust. Staff were recruited safely and were employed at sufficient numbers to meet the needs of people. Governance systems were in place to ensure oversight. Health and social care professionals gave positive views about their working relationship with the staff team at the home and appreciated their attention to care for people. The registered manager told us they were confident in their team and felt supported by the provider. People and staff were complimentary about the registered manager.