Chiswick House

3 Christchurch Road, Norwich, Norfolk, NR2 2AD

01603507111

Care Type

Residential Care

Inspection date

30 October 2018

Provider

Black Swan International Limited

Beds

32 beds

How this home compares nearby

Of 31 care homes for older people within 5 miles, none are rated higher by CQC, 2 are the same and 29 are lower.

27 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodApr 2016
OutstandingDec 2018

Improved from Good to Outstanding in 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Black Swan International Limited, which runs 23 care homes in England: 3 rated Outstanding, 19 Good and 1 not yet rated.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Chiswick House

Chiswick House is a residential care home in Norfolk. It offers accommodation and support, including for people living with dementia. Details of the Care Quality Commission's most recent findings are set out below.

Chiswick House provides residential care for up to 26 people, some of whom may be living with dementia. The service is a large Victorian property with a modern extension, offering communal areas and a garden for residents. At the time of inspection, 22 people were living in the home and a registered manager was in post.

Source: CQC inspection report, 21 December 2018

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 32 places — this is not a vacancy count
Registration checked: Registered · NR2 2AD

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 21 December 2018. Latest inspection date recorded: 30 October 2018.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Good
Well-led: Outstanding

Read Chiswick House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Chiswick House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Chiswick House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Chiswick House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees