Cromwell House

Cromwell House provides residential care and accommodation to up to 38 older people and those living with dementia. The service operates across two floors with shared spaces including a lounge, dining room, and kitchenette areas. People's bedrooms feature ensuite facilities, and the home has access to a garden.

However, inspectors found that risk assessments did not always thoroughly reflect people's care needs, and care records were not always accurate or comprehensive. Medicines management raised concerns, with people not consistently receiving prescribed medications as intended. Quality assurance systems and oversight required improvement.

The provider addressed these findings when alerted by inspectors.