Cherry Lodge

Cherry Lodge in Suffolk is a residential care home for up to 27 older people, with 15 living there at the time of assessment. The CQC rated the service Requires Improvement overall, having previously found it inadequate and placed it in Special Measures. Inspectors found significant progress had been made, with breaches relating to safety, staffing and safeguarding resolved, and the service is no longer in Special Measures.

However, a new breach was found around person-centred care, alongside continuing weaknesses in governance and audits. People were not consistently involved in planning their care, activities were limited, and residents said they had too little time to talk with staff. People told inspectors they felt safe and well cared for by kind, competent staff.