Charles Court Care Home

Charles Court Care Home, The Ploughman, Hereford, HR2 6GG

01432374330

Care Type

Nursing Care

CQC rating published

1 March 2023

Provider

WYE VALLEY CARE LIMITED

Beds

76 beds

About Charles Court Care Home

Charles Court is a 76-bed nursing home located in Hereford, Herefordshire. The home provides care for older people, younger adults, and those living with dementia. It is operated by Wye Valley Care Limited and offers nursing-level support across its resident population.

The home was last inspected by the Care Quality Commission in March 2023, when it received a rating of Requires Improvement. This rating indicates that while the home meets regulatory requirements, there are areas identified for development.

Given the home's size and mixed resident profile, it offers a structured care environment for those requiring nursing support and specialist dementia care. The location in central Hereford provides access to local services and facilities. Families considering this home should review the CQC inspection report in full to understand the specific areas highlighted for improvement.

Specialist Care

DementiaOlder peopleYounger adults

5 Questions to Ask on Your Visit

When visiting Charles Court Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Charles Court Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Charles Court Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees