England

Placeholder image for Brockington House Care Community

Brockington House Care CommunityHerefordshire, County of

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementNursing

Brockington House Care Community

Hafod Road, Hereford, HR1 1SQ

01432623301

Care Type

Nursing Care

Inspection date

16 June 2022

Provider

Dormy Care Communities (Hereford) Limited

Beds

70 beds

How this home compares nearby

Of 14 care homes for older people within 5 miles, 10 are rated higher by CQC, 4 are the same and none are lower.

8 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementAug 2022

First inspected by CQC in 2022, rated Requires Improvement.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Dormy Care Communities (Hereford) Limited runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Brockington House Care Community

Brockington House Care Community brings together nursing care and a genuine sense of community in the beautiful county of Herefordshire. Families looking for a caring home for their loved ones will find a place where the surrounding countryside provides a calm and peaceful setting for everyday life. The team here understands how important this decision is, and their commitment to the people in their care is at the heart of everything they do.

Brockington House Care Community provides personal care and nursing to up to 70 people, including those with dementia, across two floors with lift access. At inspection, 55 people were using the service. The home offers en suite bedrooms alongside communal bathrooms, lounges, dining rooms, and outdoor space on each floor.

Residents reported feeling safe, with one person noting that "staff are out and about all the time when I wake up at night, I see them about, they make sure my window and doors are secured. " Safe recruitment processes are in place, and all staff receive induction and shadowing.

However, improvements were needed in documentation and governance. People did not always have detailed care plans and risk assessments, which could impact the quality of support staff provide. The home had begun sharing learning from incidents with staff to prevent recurrence, but needed to strengthen systems to analyse accidents and incidents for trends and patterns.

The registered manager began implementing improved governance systems during the inspection.

Source: CQC inspection report, 25 August 2022

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 70 places — this is not a vacancy count
Registration checked: Registered · HR1 1SQ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 25 August 2022. Latest inspection date recorded: 16 June 2022.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Brockington House Care Community's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Brockington House Care Community, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Brockington House Care Community, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Brockington House Care Community's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees