Chandler Court

Chandler Court provides nursing and personal care for up to 80 older people, including those living with dementia. At the time of inspection, 53 people were using the service.

People did not always have risks to their health and welfare effectively managed. Care plans and risk assessments did not always reflect guidance and advice from professionals, and people did not always receive their medicines in line with the prescription. Audits were not always effective in identifying areas for improvement in the assessment and monitoring of risks.

People were protected from the risks of COVID-19 by effective infection control procedures. Staff had been appropriately trained to maintain safety standards across the home.