Catherine Miller House

Catherine Miller House is a residential care home providing accommodation for 24 people aged 65 and over, with capacity for up to 30 residents including those living with dementia. The service has strengthened its quality assurance and governance arrangements since the previous inspection, though further improvements to management information recording would enhance efficiency.

Staff demonstrate good knowledge of residents' needs and safeguarding procedures, with people reporting they feel safe. Risks to residents' health and wellbeing are regularly assessed and updated. Recruitment processes are in place to support the delivery of safe care.