Capel Grange Residential Home

Capel Grange Residential Home provides care and accommodation for up to 38 older people requiring assistance with personal care, with 25 residents at the time of inspection. The home supports people with diverse needs including dementia and physical disabilities across an adapted two-storey residence.

The home demonstrated strong practice in maintaining residents' connections with family and friends. Staff supported telephone and video calls, and the manager had invested in speaker equipment to enhance video call quality. In-person visits were facilitated through multiple options including garden visits and a specially adapted screened room accessed via an external ground-floor door, designed to minimise infection risks. The home maintained robust infection control measures including adequate personal protective equipment stations throughout the service, health screening for visitors, lateral flow testing, and hand sanitisation protocols. The registered manager had isolation plans in place for residents with COVID-19, and visit records were maintained on a visitor board to ensure fair and timely access.