England

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Brookside Residential HomeStaffordshire

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Rated:Requires ImprovementResidential

Brookside Residential Home

159 Eccleshall Road, Stafford, Staffordshire, ST16 1PD

01785240738

Care Type

Residential Care

Inspection date

13 December 2023

Provider

Vitality Care Homes (Brookside) Ltd

Beds

29 beds

How this home compares nearby

Of 9 care homes for older people within 5 miles, 5 are rated higher by CQC, 4 are the same and none are lower.

2 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementJul 2015
Requires ImprovementDec 2016
Requires ImprovementApr 2018
Requires ImprovementNov 2018
GoodNov 2019
Requires ImprovementFeb 2024

Rating dropped from Good to Requires Improvement in 2024. CQC has rated this home 6 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Vitality Care Homes (Brookside) Ltd runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Brookside Residential Home

Brookside Residential Home has been a familiar and welcoming presence in Staffordshire, offering older adults and their families a place where they can feel genuinely at home. The team there understands how significant this decision is for families, and that sense of care and consideration runs through everything they do. For those exploring residential care options in the area, Brookside offers a friendly, community-focused environment worth getting to know.

Brookside is a residential care home accommodating up to 29 people, currently supporting 28 residents. The service cares for older and younger adults, people with mental health concerns, and those living with dementia, operating from one adapted building with communal spaces. During inspection, inspectors found that risks to people were not always effectively monitored or assessed, with environmental risks and storage of potentially harmful substances requiring safer management.

Some care plans contained conflicting or outdated information. The new manager has committed to improving quality auditing processes and plans to introduce an electronic monitoring system to better identify and manage potential risks across the service.

Source: CQC inspection report, 13 February 2024

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Facilities & Amenities

HairdresserCafe BarGardenCommunal LoungeDining Room

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 29 places — this is not a vacancy count
Registration checked: Registered · ST16 1PD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 13 February 2024. Latest inspection date recorded: 13 December 2023.

Safe: Requires improvement
EffectivePublished 21 November 2019: Good
CaringPublished 21 November 2019: Good
ResponsivePublished 21 November 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Brookside Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Brookside Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Brookside Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Brookside Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees