Creda House

Creda House provides personal care for people with learning disabilities and autism. At the time of inspection, four people were receiving care and support. Staff knew people well and were responsive to their needs.

However, the provider's quality monitoring processes were not always effective at identifying issues. Medicines were not always managed and stored safely, and the environment lacked personalisation in places, with bare walls and no pictures. Some areas of the service required maintenance and repair, and the physical surroundings did not always reflect people's preferences.