Rocklee Residential Home Limited

341-343 Stone Road, Stafford, Staffordshire, ST16 1LB

01785569900

Care Type

Residential Care

CQC rating published

6 January 2025

Provider

Rocklee Residential Home Limited

Beds

11 beds

Rating history

GoodNov 2015
GoodApr 2017
GoodNov 2019
Requires ImprovementJan 2025

Rating dropped from Good to Requires Improvement in 2025.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Rocklee Residential Home Limited runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Rocklee Residential Home Limited

Rocklee Residential Home is a residential care home in Staffordshire providing support to people with mental health conditions. Further details from the CQC's most recent assessment are set out below.

Rocklee Residential Home provides care and support to people with mental health conditions. The CQC assessed the service after concerns were raised by visiting professionals, and the rating fell from good to requires improvement, with two breaches found relating to safe care and governance.

Inspectors found risk assessments and care plans did not always reflect people's current needs, and some safety checks and emergency procedures were incomplete. Governance systems had not identified these gaps, and some care plan language did not reflect people's choice and independence. Even so, people said they felt safe, well supported and encouraged to make their own decisions, and the provider responded positively to the concerns raised.

Source: CQC assessment, 6 January 2025

Specialist Care

Mental health

5 Questions to Ask on Your Visit

When visiting Rocklee Residential Home Limited, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Rocklee Residential Home Limited, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Rocklee Residential Home Limited's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees