Brook View

Aintree University Hospital, Longmoor Lane, Liverpool, L9 7JU

01513195000

Care Type

Nursing Care

Assessment date

26 August 2025

Provider

Brook View Health Care Limited

Beds

32 beds

About Brook View

Brook View is a nursing home in Liverpool, supporting people with nursing needs, mental health conditions and physical disabilities. Details of the most recent CQC inspection are set out below.

Brook View is a nursing home supporting people with nursing needs, mental health conditions and physical disabilities. The CQC rated the home Good overall. Inspectors found staff kind, attentive and knowledgeable, with people involved in their care and treated with dignity and respect.

Medicines management had improved and staffing levels met people's needs.

However, some care records and risk mitigation lacked sufficient detail, and audits did not always lead to timely action, placing people at risk of harm and resulting in a breach of regulation. The provider responded promptly to concerns raised. Leadership was found to be strong, with good staff morale and effective, if improving, governance.

Source: CQC assessment, 14 October 2025

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 32 places — this is not a vacancy count
Registration checked: Registered · L9 7JU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 14 October 2025. Assessment date recorded: 26 August 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 14 October 2025. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 18 September 2025 we attended the service. We then reviewed records remotely until 30 September 2025. The service is a nursing home providing support to people living with nursing needs, mental health conditions and physical disabilities.
People were protected from avoidable harm and abuse. Improvements in medicines management meant the provider was no longer in breach of regulation, and staff promoted a positive learning culture. Risk assessments had been updated following our feedback, and staff felt confident to raise concerns. The environment was clean and well maintained, and staffing levels met people’s needs.
Care and support were effective and based on best available evidence. People were involved in their assessments and care planning, and staff worked well with external professionals. While some care plans required further detail, particularly around complex needs, the provider responded promptly to feedback and made necessary amendments.
People were treated with kindness, dignity and respect. Staff knew people well and tailored support to their individual preferences and backgrounds. People were supported to make choices and maintain independence, and staff responded promptly to their needs. Staff wellbeing was monitored, and morale had improved under the new manager.
Some care records and risk mitigation lacked sufficient detail in some areas, and audits did not always result in timely action. This placed people at risk of harm and resulted in a breach of regulation. The provider acknowledged these concerns and took immediate steps to address them.
Leadership remained strong, with a clear vision and inclusive culture. Staff felt supported and confident to speak up. Governance systems were overall, effective, but oversight of care records required further strengthening. The provider worked well with external partners and demonstrated a commitment to continuous improvement, which was evident due to their responsiveness around our feedback.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Brook View's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Brook View, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Brook View, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Brook View's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees