Brook House Nursing Home

8A Nelson Road, New Malden, KT3 5EA

02089429360

Care Type

Nursing Care

CQC rating published

16 May 2023

Provider

Olympus Opco LTD

Beds

32 beds

About Brook House Nursing Home

Brook House is a 32-bed nursing home situated on Nelson Road in New Malden, within the Kingston upon Thames area of London. It provides nursing care for older people, younger adults, and those with dementia, physical disabilities, and sensory impairments. The home is operated by Olympus Opco LTD and currently holds a Good rating from the Care Quality Commission, based on an inspection conducted in May 2023.

The relatively small size of the home means residents may benefit from a more intimate care environment compared to larger facilities. Its location in New Malden provides access to local amenities while remaining within Greater London's transport network.

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

5 Questions to Ask on Your Visit

When visiting Brook House Nursing Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Brook House Nursing Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Brook House Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees