Lynton Hall Care Home

2 Lynton Road, New Malden, Surrey, KT3 5EE

02089491765

Care Type

Nursing Care

Inspection date

6 September 2023

Provider

Bupa Care Homes (ANS) Limited

Beds

51 beds

About Lynton Hall Care Home

Lynton Hall Care Home is a nursing home in Kingston upon Thames, providing care for older people, including those living with dementia and those with physical care needs. The findings below set out the Care Quality Commission's most recent assessment of the service.

Lynton Hall Care Home provides personal and nursing care for up to 51 people, supporting older people living with dementia and those with physical care needs. The service is arranged over two floors, each with separate adapted facilities. At inspection, 41 people were using the service.

People felt safe at the home and their care and support needs were properly assessed, with staff working to meet them. Robust recruitment procedures were in place and staffing levels were adequate to support people safely. Staff had access to necessary equipment for infection control, and appropriate systems ensured medicines were managed safely.

People were empowered to make decisions about their care, with their wishes and dietary requirements respected and acted upon. Staff received ongoing support to carry out their responsibilities effectively.

Source: CQC inspection report, 10 October 2023

Specialist Care

DementiaLearning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 51 places — this is not a vacancy count
Registration checked: Registered · KT3 5EE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 10 October 2023. Latest inspection date recorded: 6 September 2023.

Safe: Good
Effective: Good
CaringPublished 19 July 2018: Good
ResponsivePublished 19 July 2018: Good
Well-led: Good

Read Lynton Hall Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Lynton Hall Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Lynton Hall Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Lynton Hall Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees