Carter House

1-2 Farnham Gardens, London, SW20 0UE

02089466566

Care Type

Nursing Care

Inspection date

10 October 2022

Provider

Country Court Care Homes 2 Limited

Beds

46 beds

About Carter House

Carter House is a nursing home in Merton, providing care for older people. The findings below set out what the CQC most recently observed there.

Carter House provides personal care and support to 42 older people, approximately a third of whom are living with dementia. The home is organized across three separate units, each with adapted facilities to meet residents' needs.

People living at Carter House and staff reported that the service has improved significantly since the last inspection, describing it as safe and well-managed. Medicines are now well-organized, with staff ensuring people receive their prescribed medications safely.

Source: CQC inspection report, 28 October 2022

Specialist Care

DementiaOlder peopleYounger adults

Photographs of the home

Practical details from the provider

Bedrooms have private en-suite shower rooms with a toilet and sink.
The provider lists lounges, a pub, cinema room, hair salon and gardens.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 46 places — this is not a vacancy count
Registration checked: Registered · SW20 0UE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 28 October 2022. Latest inspection date recorded: 10 October 2022.

Safe: Good
EffectivePublished 17 July 2021: Good
CaringPublished 17 July 2021: Good
ResponsivePublished 17 July 2021: Good
Well-led: Good

Read Carter House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Carter House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Carter House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Carter House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees