Bon Secours

250 Middle Deal Road, Deal, Kent, CT14 9SW

01304366325

Care Type

Residential Care

Inspection date

25 March 2021

Provider

Optima Care Limited

Beds

3 beds

About Bon Secours

Bon Secours is a residential care home in Kent that offers a calm, supportive environment where residents can feel genuinely at home. The team here takes a thoughtful approach to care, putting the comfort and wellbeing of those they support at the heart of everything they do. For families exploring care options in the area, it can be reassuring to find a place with a clear commitment to treating each person as an individual.

This residential care home supports three people with learning disabilities, two of whom also receive mental health support. Two residents receive help with personal care including hygiene and eating assistance. Residents reported feeling safe and happy at the service, with positive feedback about the staff.

The premises were clean and well-maintained with COVID-19 safety measures in place. Care was personalised to individual needs and adapted to suit each person's communication preferences. Risk assessments had been completed for residents, though some required additional information gathering, particularly for those at risk of epileptic episodes.

During the inspection, inspectors identified that the provider was sharing staff between two locations under the same registered manager, which contradicted current guidance and was addressed with the provider.

Source: CQC inspection report, 25 June 2021

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 3 places — this is not a vacancy count
Registration checked: Registered · CT14 9SW

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 25 June 2021. Latest inspection date recorded: 25 March 2021.

Safe: Requires improvement
EffectivePublished 2 March 2018: Good
CaringPublished 2 March 2018: Good
ResponsivePublished 2 March 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Bon Secours's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Bon Secours, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Bon Secours, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Bon Secours's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees