Bishop's Cleeve Care Home

Bishop's Cleeve Care Home provides personal care and support for older people, including those with specialised dietary and health needs. The CQC found the service required improvement overall, following up on earlier warning notices. Inspectors identified shortfalls in managing medicines, dietary and choking risks, and infection control practices, along with weak governance, though some monitoring systems had recently been introduced.

People and relatives said they felt safe and spoke positively about staff, but raised concerns about high staff turnover and inconsistent management. The CQC found care was caring and responsive, but safety and effectiveness needed further improvement, with more time required to embed changes.