Biffins Care Home

This residential care home supports 14 people aged 65 and over, with 12 residents currently accommodated in one adapted building. The service provides both personal and nursing care tailored to individual needs.

Staff demonstrated strong safeguarding knowledge and understood how to report concerns about abuse. Risk assessments were thorough and personalised to each person, and staffing levels were sufficient to meet residents' needs. Staff had the relevant knowledge and skills to support people effectively with their care. Recruitment practices were safe and properly documented, and medicines were managed and administered safely.

The service provided regular training for staff, with updates delivered when relevant to residents' needs. Overall, the home maintained safe practices and effective care delivery for its residents.