Kathryn Court

The service implemented strong infection control measures during the pandemic. Visitor screening protocols were in place, with PPE and ventilation champions designated to oversee these practices. Staff followed guidance on personal protective equipment, with clear signage on donning, doffing, and handwashing visible throughout the service and for visitors. Regular COVID-19 testing was conducted for both staff and residents in line with current guidance. The service prioritised maintaining connections between residents and their families through various communication methods. The registered manager expressed pride in how effectively the service had communicated with families, noting their strong support throughout this period.